The NSW State Government is providing a range of services and programs to support people that have been affected by the bushfires. If you or anyone you know has been impacted by bushfires they may be eligible for financial assistance through one these programs.

For more information about assistance that can be provided please contact the NSW  Disaster Welfare Assistance Team on 1800 018 444 or read this Fact Sheet. You can call the Southern Cross Housing Communities Assist Team on 02 4413 1102. Members of our team will assist you to find the support that is needed.  

If a Southern Cross Housing property is damaged by fire, please contact our 24 hour maintenance line on 1300 757885.

If you are unable to return to your home due to damage caused by fire, Southern Cross Housing can work with you to find suitable alternative accommodation until your home is repaired.  Please call us on (02)4421 5145 during office hours, or for assistance after hours contact the Department of Communities and Justice Housing Contact Centre on 1800 422 322.

For more information regarding bushfire assistance visit


Other contacts

Disaster Welfare Assistance Line: 1800018444 (8.30am to 4.30pm)

For emergencies: 000

Further information relating to fires: 1800679737


Evacuation Centres OPEN

Eurobodalla LGA 

  • Hanging Rock Sports Club Function Centre, Hanging Rock Place, Batemans Bay NSW 2536 – open 8am to 8pm, until further notice
  • Moruya Basketball Stadium (within Moruya Showground), Albert Street, Moruya NSW 2537 – open from 8am on 31 December 2019, until further notice
  • Narooma Leisure Centre, 100 Bluewater Drive, Narooma NSW 2546 – open from 8am on 31 December 2019, until further notice

Bega Valley Shire LGA

  • Bega Showground, High Street, Bega NSW 2550 – open until further notice
  • Eden Fishermans Club – 217 Imlay Street Eden NSW 2551 -open until further notice
  • Bermagui Surf Club – 1 Lamont Street, Bermagui NSW 2546 – open until further notice

Snowy Valleys LGA

  • Tumbarumba RSL Memorial Hall, Whitton Street, Tumbarumba NSW 2653 – open until further notice
  • Adelong  Services and Citizens Club, 54 Tumut Street, Adelong NSW 2729 – open until further notice

City of Shoalhaven LGA

  • Ulladulla Civic Centre – 81B Princes Highway, Ulladulla NSW 2539 – open until further notice
  • Bomaderry Bowling Club – 154 Meroo Street, Bomaderry  NSW 2541 – open until further notice
  • St Georges Basin Country Club – 11 Paradise Beach Road, Sanctuary Point NSW  2540 – open until further notice


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