If you want to appeal a decision Southern Cross Housing have made

In certain circumstances, you may wish to appeal a decision of Southern Cross Housing. Appeals must be in writing. A copy of our Complaints Policy is here. To do this, you can:

Contact your local office in person and complete an appeal form
Via post by writing to us at PO Box 785 Nowra NSW 2541

If you have a complaint about a neighbour or a Southern Cross Housing employee

If you wish to record a complaint about a neighbour living in a Southern Cross Housing property, or the actions of a Southern Cross Housing employee, you can express your concern in a number of ways. A copy of our Complaints Policy is here. If you complaint relates to an employee, you are encouraged to speak with them directly or to their Manager.

Contacting your local office in person or via telephone
Via post by writing to us at PO Box 785 Nowra NSW 2541
Online by completing thisĀ 

Request for Service Form

  • (if Applicable)

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